CareCloud

All Systems Operational

About This Site

Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.

Uptime over the past 90 days. View historical uptime.
Analytics Operational
API ? Operational
Breeze Operational
Community Operational
Eligibility Operational
Charts Operational
Chat Operational
Claims Operational
Collections Operational
Interfaces Operational
Patient Search Operational
Patient Statements Operational
Remittance Operational
Client Support - Incoming External Phone Calls ? Operational
Documents ? Operational
Campus Operational
Payment Transactions Operational
Fax Service Operational
Appointment Notifications Operational
90 days ago
100.0 % uptime
Today
CareCloud Live ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 13, 2025

No incidents reported today.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
TalkDesk Phone Service Disruption
Resolved - This incident has been resolved.
Jun 10, 13:26 EDT
Monitoring - Inbound calls are now coming through successfully; however, there is still service degradation reported on TalkDesk’s side, as noted on their status page.

We are actively monitoring the situation and will provide further updates as they become available.

Thank you for your continued patience.
Jun 10, 12:26 EDT
Identified - Our phone service provider, TalkDesk, is currently experiencing technical issues. As a result, inbound calls to our Support Department are temporarily unavailable.

We recommend monitoring TalkDesk’s status page for real-time updates: https://status.talkdesk.com

We apologize for the inconvenience and appreciate your patience as the provider works toward a resolution.
Jun 10, 12:15 EDT
Jun 9, 2025

No incidents reported.

Jun 8, 2025
Scheduled Maintenance – Sunday at 7:00 PM (ET)
Completed - The scheduled maintenance has been completed.
Jun 8, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 19:00 EDT
Scheduled - We will be performing a scheduled database update on Sunday from 7:00 PM to 8:00 PM (EDT). During this time, the application will be temporarily unavailable.

We will update this page once the maintenance is complete. Thank you for your patience and understanding.
Jun 7, 08:50 EDT
Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

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