All Systems Operational

About This Site

Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.

Analytics   Operational
Community   Operational
Eligibility   Operational
Patient Search   Operational
Charts   Operational
Claims   Operational
Collections   Operational
Remittance   Operational
Patient Statements   Operational
Interfaces   Operational
Chat   Operational
API   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2018

No incidents reported today.

May 24, 2018

No incidents reported.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018
Resolved - The issue with printing Appointment Lists in the platform has been resolved.
May 18, 09:27 EDT
Investigating - We are experiencing an issue with printing Appointment Lists in the platform. We apologize for the inconvenience and we continue to investigate the issue.
May 18, 09:11 EDT
May 17, 2018
Resolved - Issue with authentication was resolved at 10:40pm ET.
May 17, 23:34 EDT
Monitoring - We believe the issue to be resolved at this time, but continue to monitor the situation.
May 17, 22:44 EDT
Investigating - We are currently experiencing an issue with authentication to the CareCloud platform which is preventing login to the service. Our Engineering team is investigating and working to resolve at this time.
May 17, 22:32 EDT
May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018
Resolved - This incident has been resolved.
May 12, 16:09 EDT
Monitoring - We experienced an issue with uploading and viewing documents (including reports) in the CareCloud platform between 2:13pm and 2:36pm ET. We apologize for any inconvenience and we continue to monitor the situation.
May 12, 14:44 EDT
May 11, 2018

No incidents reported.