Monitoring - There are currently no fax sending delays or failures associated with our third party fax provider. We will continue to monitor for any further issues today.
Jul 18, 15:10 EDT
Investigating - We are currently aware of an issue connecting to the API service for our third party faxing service. Their engineers are aware and working diligently on getting this working properly again.

We will provide you with an update as soon as we have more information back from their support team.
Jul 18, 14:00 EDT

About This Site

Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.

Analytics   Operational
Community   Operational
Eligibility   Operational
Patient Search   Operational
Charts   Operational
Claims   Operational
Collections   Operational
Remittance   Operational
Patient Statements   Operational
Interfaces   Operational
Chat   Operational
API   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018
Resolved - Our Engineering team has resolved the Issue with Analytics reporting. We apologize for the inconvenience.

-CareCloud Team
Jul 9, 18:13 EDT
Investigating - The CareCloud Platform is experiencing an issue with the Analytics feature.

​Our Engineering team is working on this issue as a top priority. Status will be posted when the issue resolved.

​- CareCloud Team
Jul 9, 17:46 EDT
Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018

No incidents reported.