CareCloud
All Systems Operational

About This Site

Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.

Analytics Operational
API ? Operational
Breeze Operational
Community Operational
Eligibility Operational
Charts Operational
Chat Operational
Claims Operational
Collections Operational
Interfaces Operational
Patient Search Operational
Patient Statements Operational
Remittance Operational
Client Support - Incoming External Phone Calls ? Operational
Documents ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 13, 2019

No incidents reported today.

Nov 12, 2019
Resolved - This incident has been resolved.
Nov 12, 13:16 EST
Monitoring - Service has been normalized, we will continue to monitor.
Nov 12, 12:08 EST
Investigating - Some customers might be experiencing issues when accessing certain services in CareCloud.
We will continue to monitor and provide updates as needed.
Nov 12, 11:38 EST
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019
Resolved - After further monitoring this incident is now considered resolved. Please reach out to our Client Support team if you experience any additional issues.
Nov 5, 14:24 EST
Monitoring - Our teams have validated that affected components are recovered at this time. We are continuing to monitor for any additional impact
Nov 5, 11:19 EST
Investigating - We are currently investigating an ongoing issue affecting certain applications in CareCloud. We are working to get additional details and will provide an update shortly.
Nov 5, 10:15 EST
Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.