CareCloud

All Systems Operational

About This Site

Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.

Uptime over the past 90 days. View historical uptime.
Analytics Operational
API Operational
Breeze Operational
Community Operational
Eligibility Operational
Charts Operational
Chat Operational
Claims Operational
Collections Operational
Interfaces Operational
Patient Search Operational
Patient Statements Operational
Remittance Operational
Client Support - Incoming External Phone Calls Operational
Documents Operational
Campus Operational
Payment Transactions Operational
Fax Service Operational
Appointment Notifications Operational
90 days ago
100.0 % uptime
Today
CareCloud Live Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CareCloud Scheduled Maintenance Mar 14, 2026 23:00 - Mar 15, 2026 01:30 EDT

We will be performing a scheduled upgrade to our database infrastructure at 11:00 PM EDT on Saturday, March 14. This maintenance window is expected to last approximately two hours and will be completed by 1:00 AM EDT on Sunday, March 15.

During this maintenance window, the CareCloud platform will be unavailable. Any nightly processes will be paused and will automatically resume Sunday evening.

Immediately following the upgrade, our team will conduct comprehensive platform-wide testing to ensure all systems are operating as expected. This validation process will continue into the early morning hours to confirm system stability and performance. If any issues are identified, updates will be promptly posted to this status page.

We appreciate your understanding as we complete this important infrastructure enhancement to improve system reliability and performance. Additional updates regarding this maintenance and any changes in status will be shared here.
Posted on Feb 27, 2026 - 10:46 EST
Mar 9, 2026

No incidents reported today.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
Issues with errors and slowness in CareCloud App
Resolved - This incident has been resolved.
Mar 4, 13:34 EST
Monitoring - The Product team has implemented a fix, and system performance is normalizing. Users should no longer experience slowness or error messages. The team will continue to closely monitor all areas to ensure ongoing stability. Thank you for your patience and understanding.
Mar 3, 11:59 EST
Investigating - We are currently receiving reports of system slowness and error messages. The Product team is actively investigating the issue to determine the root cause and restore optimal performance as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience and understanding.
Mar 3, 11:49 EST
Mar 3, 2026
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage