CareCloud Status

CareCloud

All Systems Operational

About This Site

Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.

Analytics Operational

API Operational

Breeze Operational

Community Operational

Eligibility Operational

Charts Operational

Chat Operational

Claims Operational

Collections Operational

Interfaces Operational

Patient Search Operational

Patient Statements Operational

Remittance Operational

Client Support - Incoming External Phone Calls Operational

Documents Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 13, 2019

No incidents reported today.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

Investigating

Resolved - No additional impact has been observed and this incident is now considered Resolved. Please contact our Client Support team if you experience any additional issues.
Dec 3, 22:25 EST

Monitoring - Our teams have validated that all affected services are recovered at this time. We are continuing to monitor for any additional impact.
Dec 3, 18:46 EST

Investigating - We're investigating reports of an issue with CareCloud not loading apps properly. We will provide more information shortly.
Dec 3, 18:02 EST

Dec 2, 2019

Investigating

Resolved - Our teams have validated that affected components are recovered at this time. Please contact our Client Support team if you experience any issues.
Dec 2, 22:51 EST

Identified - We have identified the source of an issue that resulted in the unavailability of our documents services. Our Engineering Teams have deployed a remediation and are actively validating that all components are fully recovered.
Dec 2, 21:37 EST

Update - Our Engineering Teams continue to investigate the issue impacting with documents not loading. We will provide additional updates as they become available.
Dec 2, 20:31 EST

Investigating - We're investigating reports of an issue with documents not loading properly in certain apps. We have engaged our engineers and will provide an update when we get additional information.
Dec 2, 19:29 EST

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.