Identified - To streamline workflows and improve the customer experience, our MIPS vendor partner, Healthmonix, will be rolling out a new, more modern look and feel for the MIPS dashboard.
Beginning September 15, 2026, customers accessing the dashboard will notice an updated user interface, faster loading times, and an improved overall experience. All core features and workflows will remain unchanged.
The update will be implemented after hours on September 14, 2026, beginning at approximately 5:00 PM EST. During this maintenance window, the MIPS dashboard may be temporarily inaccessible for up to three hours.
Not yet enrolled for the 2026 MIPS reporting year? If your practice has not yet enrolled and you have questions or would like to enroll, please contact our Support Center at 866-931-3832 or email us at success@carecloud.com.
We appreciate your patience and understanding as we work to improve your experience.
Sep 14, 2026 - 12:33 EDT
Beginning September 15, 2026, customers accessing the dashboard will notice an updated user interface, faster loading times, and an improved overall experience. All core features and workflows will remain unchanged.
The update will be implemented after hours on September 14, 2026, beginning at approximately 5:00 PM EST. During this maintenance window, the MIPS dashboard may be temporarily inaccessible for up to three hours.
Not yet enrolled for the 2026 MIPS reporting year? If your practice has not yet enrolled and you have questions or would like to enroll, please contact our Support Center at 866-931-3832 or email us at success@carecloud.com.
We appreciate your patience and understanding as we work to improve your experience.
Sep 14, 2026 - 12:33 EDT
Identified - To ensure full functionality and access to connected devices and services using the CareCloud web experience, please confirm that the following browser settings are enabled:
Google Chrome / Microsoft Edge
- Access apps on your device
- Pop-ups and redirects
Safari on Mac
Safari handles these permissions a little differently. Please make sure the following are allowed:
- Pop-up windows
- Any prompted permissions needed to access connected devices or external applications
If these settings are not enabled, certain features may not work as expected
Jul 06, 2026 - 11:10 EDT
Google Chrome / Microsoft Edge
- Access apps on your device
- Pop-ups and redirects
Safari on Mac
Safari handles these permissions a little differently. Please make sure the following are allowed:
- Pop-up windows
- Any prompted permissions needed to access connected devices or external applications
If these settings are not enabled, certain features may not work as expected
Jul 06, 2026 - 11:10 EDT
About This Site
Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.
Analytics
Operational
API
Operational
Breeze
Operational
Community
Operational
Eligibility
Operational
Charts
Operational
Chat
Operational
Claims
Operational
Collections
Operational
Interfaces
Operational
Patient Search
Operational
Patient Statements
Operational
Remittance
Operational
Client Support - Incoming External Phone Calls
Operational
Documents
Operational
Campus
Operational
Payment Transactions
Operational
Fax Service
Operational
Appointment Notifications
Operational
CareCloud Live
Operational
MIPS
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.