CareCloud Status

CareCloud

All Systems Operational

About This Site

Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.

Analytics Operational

API Operational

Breeze Operational

Community Operational

Eligibility Operational

Charts Operational

Chat Operational

Claims Operational

Collections Operational

Interfaces Operational

Patient Search Operational

Patient Statements Operational

Remittance Operational

Client Support - Incoming External Phone Calls Operational

Documents Operational

Campus Operational

Payment Transactions Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 22, 2023

No incidents reported today.

Mar 21, 2023

Breeze Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 21, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 23:00 EDT

Scheduled - **March 20, 2023 Scheduled Maintenance**
We will be conducting the Breeze Software Maintenance on March 20, 2023, beginning at 11:00 PM EST. We expect that this maintenance window will last approximately 1-hour and should be completed by 12:00 AM EST, on March 21, 2022.
During the software deployment window, we do not expect any impact to the CareCloud Platform. We will post updates to the Status page prior to and after the software deployment window but alerts will not be sent out to Status page Subscribers.
Mar 20, 13:10 EDT

Mar 20, 2023

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

Breeze Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 10, 23:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 22:30 EST

Scheduled - **March 10, 2023 Scheduled Maintenance**
We will be conducting the Breeze Software Maintenance on March 10, 2023, beginning at 10:30 PM EST. We expect that this maintenance window will last approximately 1-hour and should be completed by 11:30 PM EST, on March 10, 2023.
During the software deployment window, we do not expect any impact to the CareCloud Platform. We will post updates to the Status page prior to and after the software deployment window but alerts will not be sent out to Status page Subscribers.
Mar 10, 12:31 EST

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.