Monitoring - The Production team has implemented a fix for the issue impacting the printing and generation of documents within CareCloud. Users should now be able to successfully print and generate Superbills, Statements, Analytic reports, and other documents as expected. The team will continue to closely monitor the system to ensure ongoing stability. Thank you for your patience and understanding.
Sep 11, 2026 - 09:07 EDT
Sep 11, 2026 - 09:07 EDT
Investigating - We are currently receiving reports of users being unable to print or generate various types of documents within CareCloud, including Superbills, Statements, and Analytic reports. The Production team is actively investigating the issue and will provide updates as more information becomes available. Thank you for your patience and understanding.
Sep 11, 2026 - 08:54 EDT
Sep 11, 2026 - 08:54 EDT
Identified - To ensure full functionality and access to connected devices and services using the CareCloud web experience, please confirm that the following browser settings are enabled:
Google Chrome / Microsoft Edge
- Access apps on your device
- Pop-ups and redirects
Safari on Mac
Safari handles these permissions a little differently. Please make sure the following are allowed:
- Pop-up windows
- Any prompted permissions needed to access connected devices or external applications
If these settings are not enabled, certain features may not work as expected
Jul 06, 2026 - 11:10 EDT
Google Chrome / Microsoft Edge
- Access apps on your device
- Pop-ups and redirects
Safari on Mac
Safari handles these permissions a little differently. Please make sure the following are allowed:
- Pop-up windows
- Any prompted permissions needed to access connected devices or external applications
If these settings are not enabled, certain features may not work as expected
Jul 06, 2026 - 11:10 EDT
About This Site
Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.
Analytics
Operational
API
Operational
Breeze
Operational
Community
Operational
Eligibility
Operational
Charts
Operational
Chat
Operational
Claims
Operational
Collections
Operational
Interfaces
Operational
Patient Search
Operational
Patient Statements
Operational
Remittance
Operational
Client Support - Incoming External Phone Calls
Operational
Documents
Operational
Campus
Operational
Payment Transactions
Operational
Fax Service
Operational
Appointment Notifications
Operational
CareCloud Live
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.