CareCloud Status

CareCloud

All Systems Operational

About This Site

Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.

Analytics Operational

API Operational

Breeze Operational

Community Operational

Eligibility Operational

Charts Operational

Chat Operational

Claims Operational

Collections Operational

Interfaces Operational

Patient Search Operational

Patient Statements Operational

Remittance Operational

Client Support - Incoming External Phone Calls Operational

Documents Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 13, 2019

No incidents reported today.

Nov 12, 2019

Issue with CareCloud

Resolved - This incident has been resolved.
Nov 12, 13:16 EST

Monitoring - Service has been normalized, we will continue to monitor.
Nov 12, 12:08 EST

Investigating - Some customers might be experiencing issues when accessing certain services in CareCloud.
We will continue to monitor and provide updates as needed.
Nov 12, 11:38 EST

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

Investigating

Resolved - After further monitoring this incident is now considered resolved. Please reach out to our Client Support team if you experience any additional issues.
Nov 5, 14:24 EST

Monitoring - Our teams have validated that affected components are recovered at this time. We are continuing to monitor for any additional impact
Nov 5, 11:19 EST

Investigating - We are currently investigating an ongoing issue affecting certain applications in CareCloud. We are working to get additional details and will provide an update shortly.
Nov 5, 10:15 EST

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.