CareCloud
All Systems Operational

About This Site

Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.

Analytics Operational
API ? Operational
Breeze Operational
Community Operational
Eligibility Operational
Charts Operational
Chat Operational
Claims Operational
Collections Operational
Interfaces Operational
Patient Search Operational
Patient Statements Operational
Remittance Operational
Client Support - Incoming External Phone Calls ? Operational
Documents ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2019

No incidents reported today.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019
Resolved - No additional impact has been observed and this incident is now considered Resolved. Please contact our Client Support team if you experience any additional issues.
Dec 3, 22:25 EST
Monitoring - Our teams have validated that all affected services are recovered at this time. We are continuing to monitor for any additional impact.
Dec 3, 18:46 EST
Investigating - We're investigating reports of an issue with CareCloud not loading apps properly. We will provide more information shortly.
Dec 3, 18:02 EST
Dec 2, 2019
Resolved - Our teams have validated that affected components are recovered at this time. Please contact our Client Support team if you experience any issues.
Dec 2, 22:51 EST
Identified - We have identified the source of an issue that resulted in the unavailability of our documents services. Our Engineering Teams have deployed a remediation and are actively validating that all components are fully recovered.
Dec 2, 21:37 EST
Update - Our Engineering Teams continue to investigate the issue impacting with documents not loading. We will provide additional updates as they become available.
Dec 2, 20:31 EST
Investigating - We're investigating reports of an issue with documents not loading properly in certain apps. We have engaged our engineers and will provide an update when we get additional information.
Dec 2, 19:29 EST
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.