CareCloud

All Systems Operational

About This Site

Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.

Uptime over the past 90 days. View historical uptime.
Analytics Operational
API ? Operational
Breeze Operational
Community Operational
Eligibility Operational
Charts Operational
Chat Operational
Claims Operational
Collections Operational
Interfaces Operational
Patient Search Operational
Patient Statements Operational
Remittance Operational
Client Support - Incoming External Phone Calls ? Operational
Documents ? Operational
Campus Operational
Payment Transactions Operational
Fax Service Operational
Appointment Notifications Operational
90 days ago
100.0 % uptime
Today
CareCloud Live ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 21, 2025

No incidents reported today.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025
Issue with searching for newly created patients
Resolved - This incident has been resolved.
May 13, 08:10 EDT
Monitoring - The team has implemented a fix for the issue, and newly created patients should now be searchable in the system. We are currently monitoring the functionality to ensure continued stability.

Thank you for your patience as we worked to resolve this.
May 12, 14:38 EDT
Investigating - We have received reports of users being unable to search for newly created patients in the system. Our team is actively working to identify the root cause and implement a resolution.

We will provide further updates as soon as more information becomes available. Thank you for your patience.
May 12, 11:38 EDT
May 12, 2025
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Latency issues
Resolved - The issue has been resolved. If you continue to experience any problems, please contact our Support Center at (866) 931-3832 for assistance.

Thank you for your patience.
May 9, 11:41 EDT
Monitoring - The system and servers are currently stabilizing, and the CareCloud application should now be operating optimally. Our team is actively monitoring traffic and performance to ensure continued stability.

Thank you for your patience.
May 9, 08:37 EDT
Investigating - We are currently experiencing elevated latency with some of our authorization servers. Our team is actively investigating the issue and working toward a resolution.

We will provide additional updates as more information becomes available. Thank you for your patience and understanding.
May 9, 08:26 EDT
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

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