Investigating - We are in the process of migrating our ticketing system from Salesforce to a new platform. During this transition, we have received reports of users being unable to access older cases tied to their accounts. Our development team is actively investigating this issue and working on a resolution.
We appreciate your patience and will provide updates as soon as more information becomes available. If you need immediate assistance, please contact the Support Department.
Jan 20, 2025 - 15:26 EST
Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.
Analytics
Operational
API
?
Operational
Breeze
Operational
Community
Operational
Eligibility
Operational
Charts
Operational
Chat
Operational
Claims
Operational
Collections
Operational
Interfaces
Operational
Patient Search
Operational
Patient Statements
Operational
Remittance
Operational
Client Support - Incoming External Phone Calls
?
Operational
Documents
?
Operational
Campus
Under Maintenance
Payment Transactions
Operational
Fax Service
Operational
Appointment Notifications
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jan 14, 14:53 EST
Monitoring -
We received reports of system errors and access issues earlier today. The Product Team has implemented a fix to address these issues and is actively monitoring the results to ensure stability.
If you continue to experience any problems, please reach out to the Support Department. Thank you for your patience.
Jan 14, 11:59 EST