CareCloud Claims App Experiencing Errors

Incident Report for CareCloud

Resolved

Between 8:21 AM and 9:25 AM EDT, April 24th, some customers may have experienced system errors while accessing Charts app and Claims app. This issue has been resolved.

Posted Apr 24, 2019 - 10:41 EDT

Monitoring

A fix has been implemented we're monitoring the results.

Posted Apr 24, 2019 - 09:30 EDT

Update

We're investigating reports of the claims app as well as charts experiencing errors. We will provide more information shortly.

Posted Apr 24, 2019 - 09:21 EDT

Investigating

We're investigating reports of the claims app experiencing errors. We will provide more information shortly.

Posted Apr 24, 2019 - 08:59 EDT

This incident affected: Charts and Claims.