CareCloud
Investigating - We are currently investigating reports of delays with inbound and outbound faxing in CareCloud. Our team is actively working to identify the cause and resolve the issue as quickly as possible.

Thank you for your patience. We will provide updates as more information becomes available.

Nov 19, 2024 - 12:24 EST

About This Site

Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.

Analytics Operational
API ? Operational
Breeze Operational
Community Operational
Eligibility Operational
Charts Operational
Chat Operational
Claims Operational
Collections Operational
Interfaces Operational
Patient Search Operational
Patient Statements Operational
Remittance Operational
Client Support - Incoming External Phone Calls ? Operational
Documents ? Operational
Campus Operational
Payment Transactions Operational
Fax Service Degraded Performance
Appointment Notifications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
Resolved - This incident has been resolved.
Nov 20, 14:48 EST
Monitoring - A fix has been implemented, and newly created patients should now be able to log in without any issues. We are currently monitoring the results to ensure the resolution is effective.

If you continue to experience any problems, please contact our Support department for assistance.

Thank you for your patience.

Nov 20, 11:01 EST
Investigating - We have received reports of Breeze patients with newly created accounts encountering an error when attempting to log in. The error message reads: "Patient ID is missing in query params."

Our team is actively investigating the issue and working toward a resolution. We will provide updates as more information becomes available.

Thank you for your patience.

Nov 19, 19:26 EST
Nov 19, 2024

Unresolved incident: Inbound and Outbound Faxing delays.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.