Investigating - We are currently investigating reports of delays with inbound and outbound faxing in CareCloud. Our team is actively working to identify the cause and resolve the issue as quickly as possible.
Thank you for your patience. We will provide updates as more information becomes available.
Nov 19, 2024 - 12:24 EST
Welcome to CareCloud's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Please contact CareCloud’s support team at (866) 931-3832 or email us at support@carecloud.com for any additional questions or concerns.
Analytics
Operational
API
?
Operational
Breeze
Operational
Community
Operational
Eligibility
Operational
Charts
Operational
Chat
Operational
Claims
Operational
Collections
Operational
Interfaces
Operational
Patient Search
Operational
Patient Statements
Operational
Remittance
Operational
Client Support - Incoming External Phone Calls
?
Operational
Documents
?
Operational
Campus
Operational
Payment Transactions
Operational
Fax Service
Degraded Performance
Appointment Notifications
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Nov 20, 14:48 EST
Monitoring -
A fix has been implemented, and newly created patients should now be able to log in without any issues. We are currently monitoring the results to ensure the resolution is effective.
If you continue to experience any problems, please contact our Support department for assistance.
Thank you for your patience.
Nov 20, 11:01 EST
Investigating -
We have received reports of Breeze patients with newly created accounts encountering an error when attempting to log in. The error message reads: "Patient ID is missing in query params."
Our team is actively investigating the issue and working toward a resolution. We will provide updates as more information becomes available.
Thank you for your patience.
Nov 19, 19:26 EST
Nov 19, 2024
Unresolved incident: Inbound and Outbound Faxing delays.