Issue Assembling Claims

Incident Report for CareCloud

Resolved

This incident has been resolved.

Posted Oct 02, 2025 - 13:49 EDT

Monitoring

The Product Team has implemented a fix, and claims should now be assembling to the Outbox successfully. We are currently monitoring the results to ensure stability. We apologize for any inconvenience this may have caused.

If you continue to experience issues, please contact our Support Team at (866) 931-3832 for further assistance.

Posted Oct 02, 2025 - 09:12 EDT

Investigating

We have received reports of users experiencing issues when attempting to assemble claims to the Outbox. Our team is actively investigating and will provide an update as soon as possible.

Thank you for your patience.

Posted Oct 02, 2025 - 08:22 EDT

This incident affected: Claims.