Ticketing System Migration

Incident Report for CareCloud

Investigating

We are in the process of migrating our ticketing system from Salesforce to a new platform. During this transition, we have received reports of users being unable to access older cases tied to their accounts. Our development team is actively investigating this issue and working on a resolution.

We appreciate your patience and will provide updates as soon as more information becomes available. If you need immediate assistance, please contact the Support Department.

Posted Jan 20, 2025 - 15:26 EST

This incident affects: Campus.