Issue with Errors and Logging into CareCloud

Incident Report for CareCloud

Resolved

This incident has been resolved.

Posted Oct 06, 2025 - 16:12 EDT

Monitoring

A fix has been implemented, and the system should now be normalizing. Our team is actively monitoring performance to mitigate any slowness and verify system stability.

Thank you for your continued patience.

Posted Oct 06, 2025 - 13:33 EDT

Investigating

We are receiving reports of users experiencing errors when attempting to log in to the system. Our team is actively investigating the issue and will provide an update shortly.

Thank you for your patience.

Posted Oct 06, 2025 - 13:00 EDT

This incident affected: Analytics, Community, Charts, and Documents.