CareCloud Live Telehealth Appointment/Notification Transfer Delay

Incident Report for CareCloud

Investigating

We have received reports that scheduled telehealth appointments are currently taking approximately 2 hours to transfer to the portal and for patients to receive their text message link for the visit. Our team is actively investigating the issue, and we are working to resolve it as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as they become available.

Posted Mar 14, 2025 - 13:56 EDT

This incident affects: CareCloud Live.