CareCloud Charts and Application Functionality

Incident Report for CareCloud

Identified

The issue affecting users receiving an error when attempting to create a Simple Encounter within the Charts application has been resolved. The team is actively monitoring the system to ensure continued stability.

Additionally, we are reviewing reports of two other issues affecting some users, including a white screen when accessing CareCloud and distorted text when viewing notes. These issues are currently under review, and we will provide further updates as more information becomes available.

Thank you for your patience and understanding.

Posted Nov 10, 2026 - 14:56 EST

This incident affects: Community and Charts.