Issues with Analytic reports

Incident Report for CareCloud

Resolved

This incident has been resolved.

Posted Sep 26, 2025 - 08:18 EDT

Monitoring

The team has implemented a fix for the Analytics application, and reporting should now be functioning as expected. We are continuing to monitor the results to ensure stability.

If you continue to experience any issues, please contact our Support Team at (866) 931-3832 for further assistance.

Posted Sep 25, 2025 - 16:54 EDT

Investigating

We have received reports of errors in the Analytics area, where reports are not returning as expected. Our team is actively working on a resolution and will provide an update as soon as possible.

Thank you for your patience

Posted Sep 25, 2025 - 14:27 EDT

This incident affected: Analytics.