Issue with checking patients into Breeze platform

Incident Report for CareCloud

Resolved

This incident has been resolved.

Posted Feb 19, 2026 - 15:17 EST

Monitoring

The team has implemented a fix for the issue impacting patient check-in within the Breeze platform related to the error message: “The data could not be read because it is missing.” Check-in functionality should now be operating as expected. We are actively monitoring the system to ensure continued stability. Thank you for your patience.

Posted Feb 17, 2026 - 08:17 EST

Investigating

We are currently receiving reports of users being unable to check in patients within the Breeze platform and encountering the error message: “The data could not be read because it is missing.” The team is actively investigating the issue and will provide updates as more information becomes available. Thank you for your patience.

Posted Feb 13, 2026 - 10:21 EST

This incident affected: Breeze.