CareCloud Database Maintenance Window
Scheduled Maintenance Report for CareCloud
Our maintenance window has been completed.
Posted Oct 17, 2020 - 02:16 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 17, 2020 - 01:36 EDT
On Friday, October 16, beginning at 11:00PM EDT, CareCloud will perform a two-hour planned maintenance to upgrade various aspects of our database infrastructure that underpins the production environment that all clients utilize for their Practice Management and EHR today.

This two-hour maintenance is expected to be completed by 2:30AM EDT on Saturday October 17. During this maintenance window, we expect the CareCloud platform to be unavailable for some portion of the window. In addition, we have built a detailed test and execution plan, which includes broad and deep platform-wide testing by internal users beginning at 11:00 PM on Friday, October 16 and into Saturday.

Updates on this maintenance as well as any changes in status will be shared here on
Posted Oct 17, 2020 - 01:35 EDT
This scheduled maintenance affected: Analytics, API, Breeze, Community, Eligibility, Charts, Chat, Claims, Collections, Interfaces, Patient Search, Patient Statements, Remittance, Client Support - Incoming External Phone Calls, Documents, Campus, and Payment Transactions.